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According to Johns Hopkins Bloomberg School of Public Health,

about 1 in 10 adults in the US experienced mental health crisis in the last year.

Our lived experience combined with time spent supporting people with mental illness has shown us that it is common for mental health crisis to be mishandled and to go unresolved for extended periods of time.

 Examples of mishandling crisis:

  • Providing outdated info or dead-end referrals
  • Reacting as if the situation is a ticking bomb
  • Unnecessary use of police or physical force
  • Connection to incompatible or inappropriate care

Crisis can go unresolved if treatment is inappropriate or doesn’t address the non-medical contributors to the person’s elevated state.

 Unresolved crisis can…

  • Result in repeated hospitalization
  • Further escalate negative symptoms
  • Complicate future treatment
  • Increase risk of self harm or suicide

Jump to an in-depth list of complications local residents face as it relates to crisis response and treatment. Then come back for more info on IMPACT.

Our organization wants to help the greater Lansing area
 improve its responses to crisis and get residents the help most appropriate to their needs. 

That's why we created IMPACT IMPACT IMPACT

     The objectives of IMPACT are to

→ Collect feedback on residents’ experiences with crisis transitions in the greater Lansing area

→ Combine feedback with basic evidence-based workshops to provide training and mentorship to organizations serving vulnerable groups who may experience crisis

→ Advocate to larger health systems and first responders for improved crisis response and care

The 2026 survey in English and Spanish are now available until March 22, 2026. Use the links below.

La encuesta de 2026 en inglés y español ya está disponible hasta el 22 de marzo de 2026. Utilice los enlaces a continuación.

The focus group interest form is also linked below.

Survey in English
Encuesta en español
Focus Group Form

Here are some things we want you to know...

Although our staff are trained to provide evidence-based services and workshops including suicide prevention, our work is always presented from the perspective of people who are like ourselves— have mental illness, experienced crisis, and navigated the mental health system— and we do not attempt to appear as clinical professionals. Our mission is to build a bridge of information between those like ourselves and those who serve & support them.
 
How we obtain feedback from local residents: In February and March, tri-county residents can fill out a survey to answer questions about their experiences receiving help for crisis. Surveys are in both English and Spanish. Additionally, our organization utilizes focus groups and an Advisory Committee made up of people with experience getting help for crisis to determine what information will be most helpful to disseminate.
 
Spring 2026 focus group will be assisted by Disability Rights Michigan.
 
Who can receive information & mentoring: Anyone who supports people at risk of presenting to them while in crisis. Examples include nonprofit organizations, mutual aid organizations, and professional service providers.
 
Key takeaways from the information exchange & mentoring: Basic evidence-based practices for responding when a client/community member presents to them in crisis, trends with both positive and negative crisis experiences of local residents, how non-medical contributors to crisis impacts recovery, how providers can modify the way they offer support to improve crisis outcomes, and anything else our organization finds valuable during our research process.
 
 
 
Crisis
An acute emotional upset, manifested in an inability to cope emotionally, cognitively, or behaviorally, or to solve problems as usual
 
Crisis Transition
The sequence of events that occurs when an individual moves from pre-crisis/crisis to stability through targeted intervention
 
Non-Medical Contributors to crisis
The external social, economic, environmental, and behavioral conditions that precipitate, exacerbate, or prolong crisis
 
Mentoring
Guidance in the form of initial information exchange as well as ongoing support to achieve positive outcomes

Questions? Interested in participating? Contact Us Here

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